Our Community

Our communities are at high risk from COVID-19 and we are currently working our hardest to care for all our clients during the COVID-19 Pandemic.

When calling for an appointment, our reception will ask a series of questions that will help determine if you are suitable for an appointment to see one of our doctors or whether you require a telephone/telehealth consultation.

Please call the clinic to let staff members know if:

• you have been to any of the NSW Health designated hotspots in the last 21 days.
• are experiencing symptoms of fever and/or cough, runny nose, sore throat, shortness of breath OR:
• if you are well and have travelled abroad or interstate in the past 30 days.

We will arrange a telephone consult with one of our doctors for you.

Until further notice, we will be not be seeing walk in clients, in order to minimise the risk to other clients as well as our staff. We ask that you call our reception before presenting to the practice and we will arrange a suitable appointment or a triage process depending on your needs. Please like our Facebook page to get regular updates.

Remember to protect your family and community by:

• Staying 1.5 meters away from other people
• Wearing a mask as directed by NSW Health
• Staying at home if you have flu-like symptoms
• Washing your hands regularly
• Coughing or sneezing into your elbow or a tissue

Phone numbers:
Grafton: 1800 571 117
Casino: 1800 571 101
Bugalwena General Practice: 1800 571 144

Thank you for your support